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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tamara Smith

July 29, 2025

5  out of  5
rating by Tamara Smith
"Love working with Kisha! Customer service is wonderful and always get assisted quickly and efficiently."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Jackie"
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Heather Eubanks-Carter

July 17, 2025

5  out of  5
rating by Heather Eubanks-Carter
"Every experience I have had or interaction has been done with the utmost care, respect and kindness.Veronica is great ❣️😊"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Jackie"
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Jacob

July 17, 2025

5  out of  5
rating by Jacob
"Miss Jackie Davis has and always will be the best state farm has to offer! You can trust me, I'm Jake from..."
We responded:
"Haha! Thank you Jacob for your business and trust in us. Let us know if you have any questions or concerns! -Jackie"
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Kevin Harrington

July 15, 2025

5  out of  5
rating by Kevin Harrington
"Agent was extremely helpful with assisting me with documents that needed to be uploaded. Thank you ever so much Shauna"
We responded:
"Thank YOU so much Kevin for your five-star review! We always aim to provide our customers with the best customer service possible. -Jackie"
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Angela Abiolu

July 10, 2025

5  out of  5
rating by Angela Abiolu
"State Farm for Jackie Brown has excellent quality work she really cares for her customers and always finds the best quotes for your situation. I always feel comfortable doing business with her company she's always have my best interest at heart. And I appreciate that more than anything."
We responded:
"Thank you so much Angela for your kind review! We are always here to help you reach your goals and fulfill your needs. -Jackie"
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Joe Protske

July 9, 2025

5  out of  5
rating by Joe Protske
"Shauna was very helpful and answered all my questions. I've always gotten great service from Veronica and the entire staff at Jackie Davis State Farm."
We responded:
"Thank you so much for the kind words Joe! We are delighted to know you had a great experience with our State Farm office. We are here to help! -Jackie "
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Marva Hopewell-Hatcher

July 7, 2025

5  out of  5
rating by Marva Hopewell-Hatcher
"Ms. Shauna was wonderful! She took care of everything we needed in an efficient and effective manner."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Jackie"
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Michael Ramsey

July 7, 2025

5  out of  5
rating by Michael Ramsey
"Jackie Davis-Betserai - State Farms Our agent and her staff worked closely with us. When we called her and shared, we had a homeowners problem. She immediately went to work. She talked about what we needed to do. She also took time with us to complete the necessary paperwork. She amd her staff was very helpful. She took away our frustration by working closely with us. We appreciate Jackie's knowledge and wisdom on how to handle homeowners problems. Jackie and her staff are the best, we thank God for them."
We responded:
"Thank you for your 5-star review and kind words Michael! My State Farm team and I are happy to be your good neighbor and source of SUPPORT! -Jackie"
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Stephanie Kennedy-Kinney

June 30, 2025

5  out of  5
rating by Stephanie Kennedy-Kinney
"The entire staff at Jackie Davis is phenomenal. They provide excellent service and always make themselves available for assistance. My last call was with Shawna. She offered awesome service."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Jackie"
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Karen Mitchell

June 28, 2025

5  out of  5
rating by Karen Mitchell
"Such a wonderful agent.. she went above and beyond to help me out.. I was with AAA for over 30 years and was worried about changing companies but she was awesome at reassuring me that my needs would be met at a savings.. I saved over $4,000 on my auto & homeowners insurance!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Jackie"
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Susan Nash

June 27, 2025

5  out of  5
rating by Susan Nash
"I just spoke to Shauna, had a nice conversation about our flowers while she was getting all the information that I needed. I’ve had nothing but great service from the whole team. Everybody is so positive and friendly."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Jackie"
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kelly gingras

June 26, 2025

5  out of  5
rating by kelly gingras
"Great service"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Jackie"
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yo yo

June 20, 2025

5  out of  5
rating by yo yo
"I've been with State farm for many years and with this office, and I've had my issues with State farm. The people at this office have always resolved with professional wisdom and complete courtesy any and all issues that have come up throughout the years They have always treated me with utmost friendly respect, as if I were family. I highly recommend them for your business because I know I'm not special but I know that each and every person working for Jackie will work for you as if you were special. Including and especially Jackie her self. Please give them a call, and you will see exactly what I'm talking about."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! -Jackie"
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Khanh Luong

June 20, 2025

5  out of  5
rating by Khanh Luong
"Shauna has been providing amazing customer services to my insurance needs, both vehicles and home. I always feel comfortable talking to Shauna every times I need to make changes to my policies, be it switching vehicles, add/remove coverage, adjust deductible amounts…,Shauna takes times to explain impacts to me in very friendly and professionally manner. Shauna is one of the main reasons I am staying with State. Highly recommended!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Jackie"
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Darnell Moses

June 18, 2025

5  out of  5
rating by Darnell Moses
"Good job 👏 👍 👌 🙌 😄 😀 👏 👍"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Jackie"
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Denise Murray

June 10, 2025

5  out of  5
rating by Denise Murray
"Prices are competitive. Everyone that I interacted with in the office was pleasant and knowledgeable."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Jackie"
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kathy grant

May 30, 2025

5  out of  5
rating by kathy grant
"Working with Jackie Davis at State Farm is so easy. She makes everything accessible, fast, and user friendly."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Jackie"
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Rondell

May 29, 2025

5  out of  5
rating by Rondell
"Very friendly, prompt and professional service. The Davis-Betserai team is truly amazing!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Jackie"
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Darrell Davis

May 29, 2025

5  out of  5
rating by Darrell Davis
"Excellent service very professional and very informative on policy"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Jackie"
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David Williams

May 19, 2025

5  out of  5
rating by David Williams
"Thank you for all the help you provided me with you helped me out through the whole process and I really appreciate that THANK YOU"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Jackie"
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Donna Newsome

May 6, 2025

5  out of  5
rating by Donna Newsome
"I want to thank the team workers for State Farm That I personally dealt with quite often.. They have worked with me unconditionally and helped me in every way that they could. I appreciate them and their time and their efforts of trying to make it a simple transaction. It's always good to have someone on the other end That understands what you're going through and tries to get you through it with their helping hand. Thank you to the special girls.You know who you are.We appreciate you very much..."
We responded:
"Hi Donna! Thank you SO much for your kind words. It truly means a lot to know that our team was able to support you through your experience. We always strive to make each interaction as smooth and thoughtful as possible, and we're so glad you felt heard and cared for. Your appreciation doesn’t go unnoticed—thank you again for trusting us! -Jackie "
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Steve Brown

April 29, 2025

5  out of  5
rating by Steve Brown
"Shawna is awesome! Very patient and professional. She always responded in a timely positive manner."
We responded:
"Hi Steve! We are so grateful that you had a wonderful experience with our team member Shawna. Great customer service means so much to our team! Please do not hesitate to reach out if you have questions. -Jackie"
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Alan Zavala

April 18, 2025

5  out of  5
rating by Alan Zavala
"Great walk in experience getting quote and setup for auto insurcance!"
We responded:
"Thank you so much Alan for your kind words! We are happy that you had a great experience with our agency. Welcome aboard! -Jackie"
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Adrianna Evans

April 14, 2025

5  out of  5
rating by Adrianna Evans
"Customer service was outstanding. These ladies made it so easy to switch over and made me feel extremely comfortable. They were patient, kind and informative. We even had a few laughs. Thank you for your service and making this process easy."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our team. Providing outstanding service with patience, kindness, and a few laughs along the way is exactly what we aim for. We truly appreciate you trusting us with your switch and are so glad we could make the process easy and comfortable for you. Welcome aboard! -Jackie"
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Don A

December 19, 2024

5  out of  5
rating by Don A
"Went over and beyond to get me great insurance policies along with great rates"
We responded:
"Thank you Donald! We appreciate the opportunity to partner with you and your family. -Jackie"